How to Spa
Our spa environment is one of tranquility and relaxation. Please respect all guests' right to privacy and serenity. Please maintain conversations at a considerate volume in all treatment areas.
To maintain our relaxing and peaceful spa environment the spa facility is catered to adults. No children under the age of 11 are allowed in the spa unless they are receiving a service (with permission of parent or guardian) Children under the age of 11 may need a signed waiver and/or accompaniment by a parent or adult guardian for some spa services.
In consideration of our guests, we ask that cell phones and electronic devices are turned off or used with headphones .
Advance reservations are recommended to accomodate your spa preferences. Our spa coordinator will guide you to the spa experience that best suits your needs.
We recommend that you arrive at least 15 minutes prior to your first scheduled appointment. This will allow ample time to fill out our client profile which is necessary to tailor our treatments to your personal needs.
Late Arrivals & No Shows
All spa appointments have been designed to allow appropriate time for full enjoyment of each service. Your late arrival may limit our ability to offer the fullest possible experience. Please be aware that late arrivals will not be afforded extension of scheduled treatments. Treatments will be rendered only for the remainder of the scheduled appointment and you will be responsible for payment for the full service. There will be a $25 Barbados Dollar fee for all late arrivals and no shows.
Any appointments not cancelled within 4 hours of the appointment time is subject to 100% of the cost of scheduled services.
Please advise us at time of booking of any health conditions, allergies, injuries or special needs which may affect your services.
Please inform our therapist before beginning treatment so that we can recommend the treatments best suited for you at this special time.
Keeping our commitment to cleanliness, safety and hygiene, our equipment is sterilized and sanitized after every service and and treatment.
All major credit cards are accepted. We do not accept any personal or traveler's checks. Any gift cards, vouchers, or certificates must be mentioned at time of booking.
Give the most thoughtful gift of all – the gift of relaxation. Choose from any one of our unique gift packages, or simply specify a dollar amount & let your gift recipient choose their own experience.
All Gift Certificates must be presented to be redeemed. Our certificates are recognizable by a code and not by name. They are not transferable to others which means they can only be used by the recipient. No exceptions.
If your certificate has expired there is a $50 re-instatement fee if redeemed is within 3months of the expiration date.
Our listed rates do not include gratuity. This may be done at your discretion.